1st Class Security

1st Class Security, Inc. is a Small Business Veteran Owned Company, incorporated in the State of Nebraska in August of 2000 by Mike Carlson, a five year veteran of the Iowa Department of Public Safety and currently serving in his 26^th year in the Iowa Air National Guard Security Police. Mike is the base anti-terrorism non-commissioned officer and has completed training at the “Phoenix Raven” Academy; an Air Force Security Forces specialized training course to secure all military aircraft flying into non-US controlled airfields.
1^st Class Security is based in Sioux City, Iowa as a security guard services and private investigations company. The corporate management team offers the following leadership and experience:
Ų      Over 35 years military security experience
Ų      Over 30 years civilian contract security experience
Ų      Over 15 years civilian law enforcement experience
Ų      Over 20 years private investigative experience
Ų      Anti-Terrorism/Force Protection Training
Ų      Electronic Surveillance & Detection Alarm Systems Training
Ų      Interviewing Techniques
Ų      Surveillance Training
Ų      CPR & First Aid Instructor Certification
Some of the many services 1^st Class Security provides are:
Ų      Uniformed Guard Services (Armed & Unarmed)
Ų      Resource Protection
Ų      Worker Compensation Investigations
Ų      Executive Protection
Ų      Risk Assessment Survey
Ų      Private Investigations
Ų      CPR Certification
1^st Class Security’s current distinction within the markets it services arises from the way we do business. We have traditionally focused on and built an excellent reputation for our well-trained and professional security officers and outstanding customer service. This has been accomplished through the ongoing training of each representative of the company and a commitment to providing every client with outstanding service.
1st Class Security will meet your needs by providing the highest level of resource protection with highly trained and motivated employees. All of our employees are individually selected through a multiple interview process; each employee must pass an extensive background investigation and complete a comprehensive training program. This comprehensive training covers areas that meet our customer’s needs.
The success of 1^st Class Security has been built upon the principle of management accountability. We guarantee our client a hands-on approach to problem resolution and service. Both scheduled and unscheduled site visits by our corporate staff ensures our full understanding and awareness of the changing needs of each site. Our entire management staff shares responsibility for accomplishing our primary goal. Customer Satisfaction
1^st Class Security establishes regular contact with clients to assess and reassess goals and expectations. By keeping an “open line” of communication 1^st Class Security can rectify or alleviate any potential problem(s) that may arise.
A distinguishing characteristic of our company is the ability to integrate technology into our operations, enhancing our administrative and operational efforts. Our use of computer and other advanced technologies enables us to provide a superior quality security service to our clients. Communication is vital to the success of our company and we ensure constant coordination with our personnel at every site.

To manage this contract successfully, we know you will expect us to approach the contract as experienced security professionals. Based upon our extensive experience and capabilities, we are confident that we will be able to assume full responsibility for all facets of contract performance without any learning curve. We will have immediate success.